Linksys/Cisco RVS4000: support madness

Trying to find further information about some problems we are facing with our Linksys/Cisco RVS4000 router, I stumbled upon this blog entry:

http://www.dslreports.com/forum/r22733060-RVS-4000-Support-email-to-Cisco

The poor guy tells his nightmare with Cisco/Linksys support regarding some problems with his RVS4000 router. Among other things, we are seeing exactly the same problems here as well, but obviously contacting Cisco’s support seems to be a waste of time.

I can hardly remember a company with such a support reputation to loose fail so miserably …

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